ERP + eCommerce Integration: How to Automate Orders, Inventory, Shipments and Invoices
Your storefront may be where an order begins, but it is rarely where the entire transaction is processed. Behind it may sit an ERP, warehouse, distributor, payment provider, tax service and carrier. The connections between those systems directly affect customer experience. The Connected Order Lifecycle A typical flow might be: Customer → eCommerce → ERP → Warehouse/Distributor → Carrier Then information returns: Carrier → ERP → eCommerce